Case Details
Mining Enterprise Logistics Fleet Maintenance & Parts Solution
Hebei Tongxing Automobile Service Co., Ltd.
Professionalism Creates Value | Innovation Leads the Future
Preface
Mining logistics fleets operate under severe long-term conditions: heavy loads, rough terrain, dusty environments, and continuous operation. Vehicles suffer high failure rates, costly downtime, extensive maintenance mismanagement, and uncontrollable parts costs — all directly impacting mining productivity and economic efficiency.
With over 20 years of specialization in commercial vehicle parts and services, Hebei Tongxing relies on four directly managed warehouses, more than 110,000 part numbers, ¥120 million in inventory, and on-site support teams. We deliver a full-cycle maintenance and parts solution for mining enterprises focused on cost reduction, efficiency improvement, and capacity assurance, helping you achieve maximum transportation capacity with the fewest vehicles.
1. Core Pain Points of Mining Logistics Fleets
- Unclear maintenance volume statistics: no visibility of 24-hour vehicle repair data
- High rework rate: repeated repairs caused by unskilled service and poor-quality parts
- Delayed parts supply: prolonged vehicle downtime disrupting production
- Insufficient understanding of warranty policies: missed claims during the warranty period
- Overemphasis on repair, neglect of prevention: shortened vehicle life and increased failures
- Confused parts selection: lack of knowledge about compatible parts and reusable components
- Missing key data: no tracking of vehicle availability, first-time fix rate, or rework rate
2. Exclusive Solution for Mining Fleets
1. 24-Hour Real-Time Maintenance Log
Build an information platform to record vehicle faults, service duration, and parts usage. Automatically generate maintenance reports for transparent management.
2. Rolling KPI Assessment for Key Positions
Clarify responsibilities for maintenance and parts personnel. Set KPIs including work order completion rate, quality pass rate, and supply timeliness, with monthly reviews for continuous improvement.
3. PDCA Closed-Loop Management for Parts Supply
Plan → Do → Check → Act
Full-process control over parts procurement, delivery, and inspection to ensure immediate repair upon breakdown.
4. Professional Warranty Policy Implementation
Specialists interpret warranty terms and provide full support for claims, maximizing benefits during the warranty period.
5. Customized “Maintenance Instead of Repair” Program
Develop personalized maintenance plans for heavy-duty mining conditions to extend part life and reduce downtime.
6. Compatible Parts + Component Remanufacturing
Select cost-effective compatible parts safely and promote reusable components to significantly lower procurement costs.
7. Big Data-Driven Operational Optimization
Track availability, first-time fix rate, and rework rate. Accurately forecast demand and dynamically allocate resources.
3. Core Service: Key Account On-Site Warehouse (Front Warehouse)
Six Major Values of the On-Site Warehouse
- Worry-free parts: genuine quality, transparent pricing, no after-sales disputes
- Professional on-site team: dedicated support for high supply accuracy
- Labor savings: no need to build an in-house parts team, reducing management costs
- Zero inventory risk: no stockpiling, no overstock, no waste
- Capacity improvement: one-stop supply increases vehicle availability
- Precise control: data-based evaluation + visual cost management
4. Success Stories (Mining & Steel Enterprises)
Case: Xinda Steel Group (Xinda Logistics)
- Operating vehicles: 1,000+ units
- Cooperation period: over 14 years
- On-site warehouse inventory: ¥3.5 million
- Average monthly parts consumption: ¥3 million
- On-site service team: 7 members
- Committed fulfillment rate: ≥97%
- Actual achievement: over 98%
Partial Partner Clients
Hebei Donghai Special Steel, Tangshan Donghai Iron and Steel, Hebei Tangyin Iron and Steel, Qinhuangdao Baigong Iron and Steel, Qinglong Ansheng Mining, Tangshan Xingsheng Mining, etc.
5. Company Strength
- Founded: 2001 (formerly Luanxian Xingda Trading)
- Employees: 200+
- Inventory scale: 110,000+ part numbers
- Warehouses: four directly managed facilities in Tangshan, Tianjin, Shijiazhuang, Lanzhou
- Clients: large mines, steel enterprises, logistics fleets, repair shops, 4S stores
- Philosophy: People-oriented, integrity-based
Hebei Tongxing — Full-cycle parts and maintenance support for mining logistics fleets
Reduce Cost · Improve Efficiency · Boost Capacity · Stabilize Production
